In this article I would like to touch briefly on product warranties. Many companies these days put a large emphasis on warranties, but what do they really mean? Take a moment to read this and you will understand. I found this on the Bellawood website. "Protection Under This Limited Warranty: In the event any portion of the floor should fail with respect to the provisions of this warranty, Lumber Liquidators, at its sole option, will provide a store credit for the defective portion of the flooring in excess of the 5% - 10% waste factor based on the species. The store credit may be used for future purchases at Lumber Liquidators (installation not included). Store credit is the only remedy available under this limited warranty . Lumber Liquidators reserves the right to secure the services of an independent certified inspection service to inspect, remove samples for technical analysis, assess and validate reported defect claims. Lumber Liquidators is not liable for any indirect, in...
I currently work as a Director of Sales for William M. Bird Distributors… I have been in the industry for 30+ years and have experience in most areas (e.g., Installation, Retail Sales, Distribution, and Manufacturing.) I am passionate about the industry as a whole, so I decided to build this site and I hope it helps. If you have any questions, you can drop me an email at cooperjm68@yahoo.com. Feel free to comment or leave a message, and I will get back to you soon.