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Flooring Issues

If you have ever purchased flooring before, you probably understand that it can be a trying process. The littlest things can make life difficult for everyone involved. For instance, Transition pieces for wood flooring can be very difficult to get sometimes. There is nothing worse than having a job linger because of one T-molding. Anytime someone comes into your home and tears it apart, then leaves something undone for days on end, can drive you nuts. Back orders on floor covering is another issue we all face. It seems like when a product is on back order, that it is never going to arrive. Then, all of the sudden the manufacturer tells you that it is not coming in on time. At this point the customer must choose to wait, or find another product. This can be a real pain, which leads to an unpleasant experience. These problems are not typically the retailers fault, but they are the ones that suffer. retailers rely heavily on referrals and pride themselves on customer service. Even the smallest issue can cost a retailer big time.

Another problem this industry faces is: The installers, they run and control everything. The retailer typically does not get paid until the job is complete and is often held hostage by the installer (the installer is always looking to increase his bill to the retailer). Essentially, no one is happy until the job is complete and the installer has left. There are many problems within this industry, much to many to mention in this article. If I had all the answers I would be rich, the one answer I do have is: Get concrete information before signing any contract. If necessary, get the sales person to check stock ahead of time, on all Items. Speak with the installer ahead of time to make sure there is no conflict in scheduling the job and if all else fails, have a back up plan. Most problems in this industry can be avoided by asking a few simple questions, which leads me to my next post. The top ten questions to ask when purchasing flooring.

If you feel like this site has informed you, or has helped you in any way, I would like to know. Feel free to pass this site along to your friends. After all, it was built for you, the consumer.
Thanks again for visiting my page.
The Floor Man

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